Chief Information Officer (CIO)

geplaatst in: Bedrijven, e-CF competenties, e-CF functies | 0

Summary statement

Develops and maintains Information Systems compliant to business and organisation’s needs.



Defines and implements governance and ICT strategy. Determines necessary resources for ICT strategy implementation. Anticipates ICT market evolutions and company business needs. Contributes to the development of the organisation’s strategic plan. Leads or participates in larger change projects.




ICT Strategy & implementation
ICT Department & budget


Project Portfolio
Service Level Agreement
Information Security Strategy


Risk management policy

Main task/s

  • Define the company’s strategy for IT
  • Manage all IS department activity
  • Responsible for the quality and management of customer-supplier relationships
  • Define and ensure compliance with Service Level Agreements
  • Negotiate and implement complex contracts
  • Make recommendations to senior general management
  • Ensure that change management processes are implemented
  • Ensure the reliability, confidentiality, security and integrity of Information System


KPI area

Overall added value, efficiency and effectiveness of the information system


IT competencies

A.1. IS and Business Strategy Alignment Level 5

A.3. Business Plan Development Level 5

E.2. Project and Portfolio Management Level 5

E.4. Relationship Management Level 4

E.9. IS Governance Level 5