Systems Analyst

geplaatst in: Bedrijven, e-CF competenties, e-CF functies | 0

  Summary statement Analyses organisation requirements and specifies software and system requirements for new IT solutions.   Mission Ensures the technical design and contributes to the implementation of new and/or enhanced software provision. Provides solutions for the improvement of organisational efficiency and … Vervolgd

Service Manager

geplaatst in: Bedrijven, e-CF competenties, e-CF functies | 0

  Summary statement Plans, implements and manages solution provision.   Mission Manages the definition of Service Level Agreements (SLAs), Operational Level Agreements (OLAs) contracts and Key Performance Indicators (KPIs). Provides people management of staff monitoring, reporting and fulfilling service activities. Takes mitigation … Vervolgd