ontwikkelt ICT professionals
Summary statement Planning, implementation and management of solution provision. Mission Manages the definition of Service Level Agreements (SLAs), Operational Level Agreements (OLAs) contracts and Key Performance Indicators (KPIs). Negotiates contracts with the various business domains or customers and in … Lees verder
Summary statement Administers ICT System components to meet service requirements. Mission Installs software, configures and upgrades ICT systems. Administers day-to-day operations to satisfy continuity of service, recovery, security and performance needs. Deliverables Main task/s Investigate, diagnose and … Lees verder
Summary statement Analyses requirements and specifies software and systems. Mission Ensures the technical design and contributes to implementation of new software and/or enhancements. Deliverables Main task/s Recommend resolutions and improvements Provide integrated solutions Provide consolidate findings on … Lees verder
Summary statement Plans and is accountable for the implementation and integration of software and/ or ICT systems. Mission Designs, integrates and implements complex ICT solutions from a technical perspective. Ensures, that technical solutions, procedures and models for development are up-to-date … Lees verder
Summary statement Maintains and repairs hardware and software on client premises. Mission To effectively maintain customer hardware/software. Responsible for delivering timely and effective repairs to ensure optimal system performance and superior customer satisfaction. Deliverables Main task/s Identify software … Lees verder