Description
Assesses the implications of new digital solutions.
Defines the requirements and quantifies the business benefits.
Manages the deployment of change taking into account structural and cultural issues.
Maintains business and process continuity throughout change, monitoring the impact, taking any required remedial action and refining approach.
Levels
Level 3
Evaluates change requirements and exploits specialist skills to identify possible methods and standards that can be deployed.
Level 4
Provides leadership to plan, manage and implement significant ICT led business change.
Level 5
Applies pervasive influence to embed organisational change.
Knowledge
Digital strategies
The impact of business changes on the organisation and human resources
The impact of business changes on legal issues
Skills
Analyse costs and benefits of business changes
Select appropriate ICT solutions based upon benefit, risks and overall impact
Construct and document a plan for implementation of process enhancements
Apply project management standards and tools