Description
Following predefined general standards of practice carries out planned necessary interventions to implement solution, including installing, upgrading or decommissioning.
Configures hardware, software or network to ensure interoperability of system components and debugs any resultant faults or incompatibilities.
Engages additional specialist resources if required, such as third party network providers.
Formally hands over fully operational solution to user and completes documentation recording all relevant information, including equipment addressees, configuration and performance data.
Levels
Level 1
Removes or installs components under guidance and in accordance with detailed instructions.
Level 2
Acts systematically to build or deconstruct system elements.
Identifies failing components and establishes root cause failures.
Provides support to less experienced colleagues.
Level 3
Accounts for own and others actions for solution provision and initiates comprehensive communication with stakeholders.
Exploits specialist knowledge to influence solution construction providing advice and guidance.
Knowledge
Organise deployment workflow and product roll-out activities
Organise and plan beta-test activities, testing solution in its final operational environment
Configure components at any level to guarantee correct overall interoperability
Identify and engage expertise needed to solve interoperability problems
Organise and control initial support service provision including user training during system start-up
Organise population of data bases and manage data migration
Collaborate to modify 3rd party code; support and maintain modified software
Skills
Performance analysis techniques
Techniques related to problem management (operation, performance, compatibility)
Software packaging and distribution methods and techniques
The impacts of deployment on the current architecture
The technologies and standards to be used during the deployment
Web, cloud and mobile technologies and environmental requirements
Functies met B.4. Solution Deployment competentie