Test Specialist

geplaatst in: Bedrijven, e-CF competenties, e-CF functies | 0

  Summary statement Designs and performs testing plans.   Mission Ensures delivered or existing products, applications or services comply with technical and user needs and specifications. For existing systems, applications, innovations and changes; diagnoses failure of products or services to meet specification.   … Lees verder

Service Manager

geplaatst in: Bedrijven, e-CF competenties, e-CF functies | 0

  Summary statement Plans, implements and manages solution provision.   Mission Manages the definition of Service Level Agreements (SLAs), Operational Level Agreements (OLAs) contracts and Key Performance Indicators (KPIs). Provides people management of staff monitoring, reporting and fulfilling service activities. Takes mitigation … Lees verder