ITPE is a network of organisations who are interested in and committed to furthering IT professionalism in Europe and promoting best practice in managing IT staff. The e-CF is a strong component of this and will represent the initial focus … Vervolgd
Description Addresses the design and structure of a business or product plan including the identification of alternative approaches as well as return on investment propositions. Considers the possible and applicable sourcing models. Presents cost benefit analysis and reasoned arguments in … Vervolgd
Description Defines, validates and makes applicable service level agreements (SLAs) and underpinning contracts for services offered. Negotiates service performance levels taking into account the needs and capacity of stakeholders and business. Levels Level 4 Ensures the content of the … Vervolgd
Description Anticipates long term business requirements, influences improvement of organisational process efficiency and effectivenes. Determines the IS model and the enterprise architecture in line with the organisation’s policy and ensures a secure environment. Makes strategic IS policy decisions for the … Vervolgd
Summary statement Designs and maintains the Enterprise Architecture Mission Balances technological opportunities with business (process) requirements. Maintains a holistic view of the organisation’s strategy, processes, information and ICT assets. Links the business mission, strategy and processes to the IT … Vervolgd
Tal van onderzoekers hebben zich al gebogen over de vraag wat Generatie Y verlangt van werk, privéleven en de combinatie van beide. Tot nu toe beperkten alle studies zich echter tot de Westerse wereld. Voor het eerst is nu een … Vervolgd
Summary statement Provides first line telephone or e-mail support to internal or external clients with technical issues. Mission To provide user support and troubleshoot ICT problems and issues. The primary objective is to enable users to maximize their productivity … Vervolgd